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“You’re crazy if you think that” (and other nonsense).

How do you push back against someone else's criticism of something you love and appreciate? Do you tell them that they're "crazy"? You're not alone. Back in May, I listened to a podcast conversation between Malcolm Gladwell and Adam Grant wherein they discuss Adam's new book Think Again. (I'm about halfway through this book and I recommend it for those who like research-based explanations for why we are so dumb most of the time.) I respect and admire both Malcolm... Continue Reading

Heart to Heart

Communication is about connection. There are so many ways to communicate these days. Email, SMS, twitter, LinkedIn, Facebook, Instagram, cell phone, blogs, video conferencing and on and on. There seems to be no limit to the choices that we have to reach out to someone and connect with them. Why then are people so lonely? Loneliness was already considered a health risk before the pandemic, and is ranked along with obesity as health risk among Americans. Apparently, it is akin... Continue Reading

How do you make it safe to fail?

I’ve been thinking recently about the concept of psychological safety and how we can cultivate it more in our work lives. Amy Edmonson coined the term and has been writing about her research on this topic for decades. Here’s a podcast interview with her explaining the concept and here is a paper outlining the research on why it’s important to a team’s success. It’s both an intuitive concept (people who are afraid that they will be punished for their mistakes... Continue Reading

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Seth Rigoletti

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