CAP Leadership

How to listen to and give feedback without taking it personally.

When you speak, learn how to communicate both the value of your idea and the value of your own presence. Convey a sense of self-trust and value that isn't dependent on the listener's approval.

Feel conflict avoidant? (Welcome to the club.) Practice working with the conflict within yourself to see new ways of resolving issues. Fined an authentic self in situations involving conflict.