Projecting Confidence and Authority At one point in my career, I worked as a communication coach for big pharmaceutical companies. In a run-up to a presentation, the voice of the speaker was often the last thing that we worked on, even though it was sometimes the most important. People spent … [Read more...] about The power of an “embodied voice.”
The root of all heartache Shakespeare once wrote that "expectations are the root of all heartache" and I think he's right. For anyone who's been watching the recent news cycles on the new mutation for Covid, you've probably felt some strong emotions. If you expected this all along, you might … [Read more...] about Expectations (and wishing for bad luck)
How do you push back against someone else's criticism of something you love and appreciate? Do you tell them that they're "crazy"? You're not alone. Back in May, I listened to a podcast conversation between Malcolm Gladwell and Adam Grant wherein they discuss Adam's new book Think Again. (I'm … [Read more...] about “You’re crazy if you think that” (and other nonsense).
People are bombarded with information at every meeting. It is difficult enough just to convey the information clearly to a group of people, never mind having them understand it and take away the key messages. Storytelling is a skill that will help anyone be clearer and create stickier messages … [Read more...] about The Art of Storytelling: Making sense of the details