How do you push back against someone else's criticism of something you love and appreciate?Do you tell them that they're "crazy"? You're not alone. Back in May, I listened to a podcast conversation between Malcolm Gladwell and Adam Grant wherein they discuss Adam's new book Think Again. (I'm … [Read more...] about “You’re crazy if you think that” (and other nonsense).
People are bombarded with information at every meeting. It is difficult enough just to convey the information clearly to a group of people, never mind having them understand it and take away the key messages.Storytelling is a skill that will help anyone be clearer and create stickier messages … [Read more...] about The Art of Storytelling: Making sense of the details
You might not realize it, but you spend a lot of time broadcasting your story to the people in your life.Every time you share that you are "not good at" something like public speaking, taking risks or being courageous, you reinforce a narrative about yourself and how you want people to receive … [Read more...] about Get A New Story
Many of you might be unaware that your face is telling a story.Our faces have many muscles and nerves (I'm going to say a gazillion because I am very scientific about these things), and they all work to convey subtle emotions and communicate feelings. Other people are reacting to these emotions … [Read more...] about Your Leaky Face
I was meeting with a client a few weeks ago who told me that he looks for entrepreneurs with the "right kind of arrogance," which I found to be a fascinating way to explain something that is very confusing to most of us.What does it mean to have the "right" kind and what exactly is the … [Read more...] about The “Right Kind” of Arrogance
Have you ever had to take direction from someone who looks like he/she is not entirely sure who is in charge?Frustrating, isn't it?We had a teacher in high school who taught speech class, and he was notorious for being unable to handle a classroom of teenagers. Every time he turned his back … [Read more...] about Asking Permission for Authority